Diagnosed a motor mount issue in the morning. Replaced mounts and back on the road by the end of the day. Also, repairs are warrantied for a year. Can't beat that. Will use them again for any and all repairs.
They fixed my car and all is good
Went in for grinding brakes. Not only did they fix it, they offered to drive me home and pick me up when it was ready. Talk about service!! (I politely declined; it was only a 2 hour wait, and I had a smartphone)
Thank you James, for calling and explaining why my first experience wasn't good. I understand, and life happens. For those reading this, my complaint was about poor communication and professionalism from the counter. The mechanics are great. I look forward to starting a business relationship with a clean slate.
I have had the most wonderful experience with this Auto Repair Shop! They went above and beyond the call of duty! This is mostly a "FAMILY" run business and you can sure tell the difference in the Respect and QUALITY of work you get! Starting with James at the front desk. You are truly a VALUED CUSTOMER with them! They even took me home so I could leave my vehicle that day! James kept me posted the next day on what was wrong and the cost of repairs. I picked up my vehicle the next day and they had even WASHED, VACUUMED THE INSIDE OF MY VEHICLE! NO OTHER COMPANY WOULD HAVE EVER DONE THAT! THEY MET ME AT MY VEHICLE DOOR TO BE SURE ALL WAS OK WITH THE WORK! THE PRICE WAS VERY REASONABLE FOR ALL THE WORK THEY DID! I will ONLY use THEM for ANY VEHICLE REPAIRS !! I HIGHLY RECOMMEND THEM!
Benton Road Auto Repair is a US Car Repair based in Bossier City, Louisiana. Benton Road Auto Repair is located at 2250 Benton Rd, Bossier City, LA 71111, USA.
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