I want to give this hotel and casino 5 stars so badly but I can't. The location is excellent. The cleanliness is excellent. We ate at Jimmy's Seafood and Steak and that whole experience was TOP NOTCH! Then we got to our room. The shower never got hot, there wasn't any shampoo/conditioner, nor was there a spot for the soap (so it sat and got slimy on the floor). The casino was nice and the service was great but the room was not up to par. I expected better.
Very helpful slot tecks and very good service on the floor for drinks as well as self serve beverage stations. Clean and well maintained customer area's. The restaurants are very good. Variety of choices. Friendly and good service through out the venue. I would highly recommend it to everyone.
I've been going to Margaritaville Casino's location in Bossier City for years. I've always had a great experience with service. Everyone from security to dining servers are great. The last time I went, they said i couldn't enter the casino because I have some kind of charge there but I have never had any type of altercation there. I believe someone may have used my lost ID before so I'll have to check on that but other than that, I love it!
I visited Margaritaville to dine at Riverview Grill. I love the atmosphere due to the indoor natural lighting. This restaurant is unique with lots of choices to drink and eat. They also have an upstairs game room. This Casino is always classy looking and has a great location just a short walk to the boardwalk. I would have given a 5 but the slots don't pay out as much as the other casinos in town.
Food was great. Good selection to choose from. Temperature of food was good. As far as the food side, it was a great experience. On the service side: The waiter sucked big time. By the time my friend and I got our drinks we were about done with our meal. Refills were like our waiter - wait for it, they will be there eventually. Mimosas were not good - at all. Would I go back? Yes, with the hope of a more better dining experience. I do want to give Margaritaville a huge "Thank You" on behalf of all Veterans for providing free meals to us on Veteran's Day. Margaritaville, you are greatly appreciated.
Margaritaville Resort Casino is a US Casino based in Bossier City, Louisiana. Margaritaville Resort Casino is located at 777 Margaritaville Way, Bossier City, LA 71111, USA.
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