Very nice furniture. I have been a customer at Johnson's since the early eighties. What they sell will last. Service today is as good as it was 30 years ago.
Wonderful experience!! Big shout out to Melinda and Stan on their customer service. Both made this buying experience great!
My wife and I purchased a leather sectional with an attached chase. We knew our search for a couch was finally over. The sectional couch was the perfect combination of our tastes. We paid a pretty penny for this sectional not to put numbers out there. Everything was going well until the delivery guys came to drop the couch off. It was pouring rain, they tracked mud all throughout our new house and to add the smell like an ashtray. After the movers left we noticed our couch had multiple holes and one recliner portion didn't lock properly. We contacted Johnson's Furniture, and they had no problem with repairing the couch. This is when the real problems began. We contacted them early February and didn't hear anything back about the repair until late February. Then agreed to pick it up at an unreasonable time so we had to reschedule. I guess that means completely forget your costumer because we did not get a return call. We emailed them late march and they informed us they had the parts required to fix it so they could pick it up. They picked up part of our sectional late march. Then tell us it's going to take 2 weeks to fix it. My wife and I received our sectional a month later only because I emailed them to find out what was taking so long. They claim to have fixed the issues but now my sectional has torn edges and I'm tired of dealing with them. This issue was addressed in February and It took them 3 months to do there best and repair it. An example of how ridiculously long they took would be... I delivered my car to a paint shop and it had body work, a entire new paint job, and parts replaced in less the 2.5 weeks. That example actually happened in April.
I shopped all over town and couldn't find exactly what I wanted that wasn't super expensive! Johnson's was very friendly, not high pressured, and greatly priced. You can find sales almost daily here because they are constantly changing the items they stock. I love this because it gives you variety at a fair price. I will only shop with Johnson's fornfurniture now, I highly recommend stopping in to see what all they offer! Their customer service is fabulous!
Also purchased 2 dinning chairs from them. They don't sit flush on a level hard surface. We didn't know because they have a carpet floor in the store.
We were just recently stationed at Barksdale, we came all the way from Okinawa. My family and I came here with zero furnishings and had to start from scratch. Melinda has been excellent! She has been so patient and has exceeded all expectations. Thank you so much!
Johnson S Furniture Inc is a US Furniture Store based in Bossier City, Louisiana. Johnson S Furniture Inc is located at 921 Westgate Dr, Bossier City, LA 71112, USA.
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