Love this store. Some of the nicest employees in the cell phone business.
The rep that helped me had me wishing I had not entered the store. Seemed to not care if I was there or not.
Didn't waive activation fee and after a few days of driving to store and on the phone with customer service and it was done but then a disconnection fee that showed up2 billing cycles later and it seemed to snow ball billing errors and me calling to get sprint to fix the issue and the adjustments they had to credit i was put in some financial team for people that didn't pay there bill and called to much And the 2 ladies I talked were so disrespectful and talked over me and would not let me get a word in so in general the way they worded notes and the adjustments they had to credit for sprints fault this financial team told me they have been doing me a favor but I told her it was there fault and she that was my problem and the store didn't get my phone when it was promised and i only had cash so the salesman took my cash and he put it on his personal credit card and im a disabled veteran retired from navy and between that store on airline drive and customer service they said they would take care of my.military discounts and after asking for 2 t0 3 billing cycles when I went to the new Sprint corporate store on Ellerby road the manager informed me my plan didn't allow that and i was ready to switch to a new carrier the salesman there was able to help me and resold Sprint back to me and now my kids are getting cell phones for Christmas thanks to Brandon m. at Ellerbe road. He assured me that he would help me with my account for now on. And that's above and beyond
Fantastic service! Manager - Colbi is on top of it all and the Assistant Manager - Jasleen can get any job done! I wouldnt go anywhere else and get this kind of service! Absolutely fenominal! Had a problem with my phone and had it diagnosed on the spot! They take the time to make sure the customer is satisfied with sprint! Thank you!!!
I'm not a sprint customer, but I was trying to help a soldier who's phone was broken. Salesperson tried in every way possible to help within his budget and plan, and when it was clear we would have to get his phone fixes, she helped us find a repair shop that did great, fast work. Spent at least an hour helping us.
Sprint Store is a US Electronics Store based in Bossier City, Louisiana. Sprint Store is located at 2300 Airline Dr #500, Bossier City, LA 71111, USA.
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